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City Market now charging for cash back

Service remains free at Safeway, Albertsons, Walmart
City Market has begun charging fees for getting cash back at checkout. However, the service remains free at Albertsons, Safeway and Walmart.

For folks looking to avoid paying for cash at ATMs, getting cash back at the grocery store has been a popular – and until recently – free option in Cortez and Durango.

However, City Market, a division of The Kroger Co., began charging to get cash back with a debt card at checkout about a month ago.

Jessica Trowbridge, a spokeswoman with King Soopers/City Market, said the cash-back fee was implemented across all City Market stores.

“This service is very popular, and we process millions of transactions enterprise-wide per year. Unfortunately, we cannot continue to offer this service for free due to the high demand and processing/labor costs,” Trowbridge wrote in an email to The Durango Herald.

City Market now charges 50 cents to receive between $1 and $100 on checkout, and $3.50 for between $100.01 and $300. The $3.50 fee is lowered to $3 if customers use their City Market value card.

Three hundred dollars is the maximum amount that can be withdrawn in cash at City Market through the use of a debt card.

Ryne Hayes, manager at Durango’s Albertsons, said the store has no plans to start charging for cash back.

“If you’re shopping at Albertsons, it’s a service we provide,” he said.

An employee at Safeway in Cortez said the store does not charge for cash-back services, but declined to comment for a news article, saying responses had to come from the corporate office.

Walmart also does not charge for cash back at checkout.

Robin Bobbitt, a spokeswoman with Walmart, said it is a service the retailer provides to customers paying with debt cards, and she said she is unaware of any plan to begin charging for the service.

parmijo@durangoherald.com



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