Atmos Energy is warning customers about a scam in which customers are contacted by individuals demanding immediate payment of past due balances.
Atmos Energy does contact customers with past due balances by phone to offer payment options. Atmos Energy will verify all account information before proceeding to take any payment.
Atmos Energy accepts payments by phone; online, using debit card, credit card, or checking account information www.atmosenergy.com/home/payment/index.html; or at an authorized payment location (find one at www.atmosenergy.com/accountcenter/paymentcenter/outsideAC.html).
Anyone who has concerns about the legitimacy of a call from someone who claims to represent Atmos should hang up and call Atmos Energy at (888) 286-6700.